We offer free shipping services to most regions, with some exceptions.
Shipping & After-Sales Service
Standard custom orders are shipped within 30 days. Orders placed on Sundays are dispatched the following Monday. Shipping does not occur on statutory holidays. With the after-sales card, you can enjoy uniform after-sales services.
Engraving Queries
Material identification marks are engraved in different positions on the jewelry depending on the actual circumstances. Free engraving is available upon request, with a character limit that varies by style. For more details, please contact customer service.
Returns or exchanges are not offered for non-quality issues.
All jewelry items in our store are custom-made and are not eligible for return or exchange unless there are quality issues.
Crafting begins upon payment, with a custom production cycle of 30 days after finalizing the design.
If you have questions about ring sizes or require custom sizing and engraving services, please discuss your needs with customer service before placing your order.
Size adjustments can be made free of charge if the fit is not suitable, though shipping costs are the responsibility of the customer.
ERUI Jewelry is a premier custom jewelry center that integrates source collection, production design, and sales.
ERUI Jewelry has established strong relationships with gemstone sources in Sri Lanka and mines in Africa. The brand boasts a comprehensive and rigorous gem selection system, leveraging native resources and original manufacturing advantages to continuously integrate and innovate with Western jewelry concepts and craftsmanship. In recent years, ERUI has been exploring the diversity of jewelry art, committed to presenting more exquisite high-end jewelry pieces.
In the vast universe of jewelry, original designs shine like brilliant stars, illuminating the intersection of fashion and art with their unique glow. Each piece of original jewelry is a dazzling spark of a designer’s inspiration, transcending the realm of mere adornment to become a bearer of emotions and stories, embodying the designer’s ingenuity and the unique sentiment of the wearer.
With keen observation and boundless creativity, designers draw inspiration from the magnificent landscapes of nature, incorporating the grandeur and delicacy of mountains, rivers, lakes, and seas into their designs. They also mine treasures from the profound depths of historical culture, skillfully blending ancient totems with modern aesthetics to create works that are both vintage and fashionable. Meanwhile, they keep an eye on the rhythmic pulse of modern cities, capturing the unique charm of urban life and transforming it into dynamic elements in jewelry.